Refunds & Returns Policy



Your satisfaction is our #1 priority.

Therefore, you can request a refund or reshipment for ordered products if:


  • You do not receive them within the guaranteed time (20 days not including 2-5 day processing).


  • You receive the wrong item.


We do not issue the refund if:


  • Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address).


  • Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).


  • You can submit refund requests within 10 days after the guaranteed period for delivery (20 days) has expired. You can do it by sending a message on the Contact Us page.



Thank you for shopping with us, we really appreciate you!

Sharon David's.